Tempus elit
Consequat et purusExcellent Support
“Centec has provided excellent customer support and has remained flexible in accommodating
requests for evaluating suggested enhancements and changes to the software. They have also remained flexible in working with us to schedule updates during times that are least disruptive to our patrons. For minor software issues that require the vendor to be at the station to troubleshoot, they typically connect to the units remotely over the Internet. Responses for Help and Support are usually handled within the same day.”
-Debra Champ
Director, Information Technology
Indianapolis-Marion County
Public Library
Lorem ipsum dolorSupport
Hardware:
icirc™ has been designed with the customer in mind. Customer replaceable sub-assemblies are available for immediate shipment to your site to avoid excessive downtime.
Software:
- Our software development team is ready to assist your library in assuring a smooth installation process, and committed to resolving any software issues.
- Diagnostics, configuration changes, monitoring of the self-check unit can be done remotely from our location. This service means quick problem resolution for our customers.
- Ongoing software support, as well as software development, means superior application performance today and adaptability for changing technologies tomorrow.
Contact support at support@cen-tec.com.